About Us – ProFixIt Home Services
Our Story

We Built ProFixIt to Fix a Broken System

Finding a reliable home service contractor shouldn't feel like a gamble. We built ProFixIt to make it simple, safe, and completely free for homeowners.

Every homeowner deserves access to a trusted professional — not just the ones who can afford to get lucky.
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The ProFixIt Team
Founded 2024

Connecting Homeowners with Pros They Can Actually Trust

Too many homeowners have been overcharged, ghosted, or left with shoddy work by unvetted contractors. We started ProFixIt because we believed there had to be a better way.

Our platform does the heavy lifting — verifying licenses, checking insurance, and vetting every contractor before they ever receive a lead from us. You get matched with professionals who have earned their place in our network.

We don't charge homeowners a single cent. Our business model is built around connecting contractors with quality leads — which means our incentive is always to make sure you have the best possible experience.

Our Core Values

Everything we do at ProFixIt is guided by these principles.

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Transparency

No hidden fees, no surprises. We are upfront about how we work, how contractors are vetted, and how your data is used. You always know exactly what you are getting.

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Trust & Safety

Every contractor in our network is licensed, insured, and background-checked. We take responsibility for who we recommend seriously — your safety is never negotiable.

Speed & Simplicity

Getting quotes should take minutes, not days. We built our platform to be fast, intuitive, and free of unnecessary friction — because your time matters.

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Fairness

We believe homeowners and contractors both deserve a fair deal. Our platform is designed so that everyone wins — great leads for pros, great service for homeowners.

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Accessibility

Quality home service connections should not be limited to those in big cities or high-income zip codes. We serve homeowners across all 50 US states.

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Continuous Improvement

We are always listening to homeowners and contractors to make ProFixIt better. Your feedback shapes every update we ship.

10k+
Homeowners Helped
500+
Verified Contractors
50
US States Covered
100%
Free for Homeowners

How We Vet Every Contractor

We do not let just anyone into our network. Every contractor goes through a rigorous vetting process before they receive a single lead.

1

License Verification

We verify every contractor's trade license with the relevant state licensing board. Expired or invalid licenses mean automatic rejection from our network.

2

Insurance Check

Every contractor must provide proof of general liability insurance and workers' compensation coverage. This protects you if anything goes wrong on the job.

3

Background Screening

We run background checks on all contractors and their key employees. Anyone with a relevant criminal history is excluded from our platform.

4

Performance Monitoring

Vetting does not stop at onboarding. We track homeowner feedback and response rates, and remove contractors who fall below our standards.

Meet Our Team

A small but passionate team dedicated to making home services better for everyone.

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James Hartley

Founder & CEO

Former contractor with 15 years in the trades. Built ProFixIt after experiencing firsthand how broken the lead generation market was for honest professionals.

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Sarah Okonkwo

Head of Operations

Oversees contractor vetting and quality assurance. Previously managed compliance at a national home warranty company for 8 years.

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Marcus Chen

Head of Technology

Builds and maintains the platform that powers every match. Passionate about using technology to solve real-world problems efficiently.

Find Your Trusted Home Service Pro Today

Join thousands of homeowners who have already found reliable contractors through ProFixIt. It takes less than 60 seconds and it is completely free.

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